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Pricing policy

Feature Request

This is not a feature request, just general feedback.

When I started using Niagara Launcher Pro, I must say I was taken aback a bit by the pricing. I mean, in the end it’s just a launcher? However, I started using it anyway on a subscription base with the idea “if it works out, I will buy the lifetime subscription after a year”.

I must say that now I am a bit shocked, as the subscription was increased by almost 70% and the lifetime by close to 63%.

It now costs 21,99€ for a yearly subscription, which is NOT “a few dollarsa year“ as stated in this blog post. This is significantly more.

This is also not covered by any inflation by any means. 14€ is maybe covering inflation with a bit of a plus, but 21,99€ isn’t.

I can well understand and comprehend the arguments made in the blog post mentioned above, but this price hike feels a bit arbitrary.

Maybe this bitter pill would be easier to swallow if there was at least the pretence of the developers/product managers whatever being “in touch”, but unfortunately, I’m not seeing that here.

So, as a forecast, yearly fee will be 37,99€ in 2027 and 64,99€ by 2029 then?

Yes, I am well aware that I will be able to continue to use the 12,99€ yearly subscription. At the same time I’m asking myself, who will be able and willing to afford this in the future? One time payments may not be a sustainable business model, but alienating potential buyers with astronomical prices probably isn’t either.

Category
Miscellaneous
Posted by Steffen ·
1 comment

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Comments1

  • Peter Huber

    Team•

    Aug 28

    Hey Steffen. Thank you for your honest and factual feedback, I don't get that often around these topics. That's a completely valid concern, and I'd have been confused too.

    Yes, we're in the process of increasing our prices, and yes, it's a large increase. The section that says "a few dollars a year" is outdated (we'll take the page you linked offline and update https://help.niagaralauncher.app/article/104-price-of-niagara-pro; most of that post came from my 2019 blog post, and the launcher landscape has changed dramatically since). Apologies for that. We're aiming to price our product in the range of other productivity apps.

    We won't increase prices by that much every year (I thought it was better to do one steep increase than several smaller ones at regular intervals), and we don't plan on raising prices for existing customers. You fell through the cracks because you were considering switching plans, but we'll fix that for you. If you purchase Niagara Pro Lifetime within the next few days, you should see the old prices again and if not, please reach out to our customer support (support@niagaralauncher.com). They can also help you avoid paying for both the subscription and the lifetime variant.

    If you have any more questions, please let me know.

    Have a pleasant weekend