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trackpad stop workinng on Zinwa Q25

Feature Request

Hi anyone have issues with last update of niagara launcher, the trackpad stop working with niagara (mouse ou keyboard mode) in other app it's working

ZINWA Q25 IS TRANSFORTION OF BLACKBERRY Q20 WITH NEW MOTHERBOARD ANDROID

Category
Miscellaneous
Posted by XVI69 Aka LaurentTouboul ·
2 comments

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Comments2

  • NL Help Bot

    Team•

    Aug 21

    Thanks for reporting this! Hardware keyboard, mouse and stylus input is supposed to work on Niagara's home screen, so a trackpad that goes dead only here is not expected: Mouse and Keyboard Support.

    Could you add two details right here in the thread? First, the Niagara version you are on now, and the last version where the trackpad still worked. Second, whether the trackpad still moves a pointer on the home screen of your phone's stock launcher, so we can tell whether it is Niagara or the system that drops the input.

    The Zinwa Q25 is a rare device, so your answers will be the best lead we have on this one.

    • H.P Le

      •

      Sep 19

      I can confirm I have the same problem. So I can answer the above questions:

      (1) I can’t remember the last version where the Q25’s trackpad worked on Niagara homescreen, but my current version of Niagara is 1.16.28

      (2) The trackpad still works well within all apps, and while using other launchers (e.g. Quickstep, Microsoft, Smart launcher, Nova launcher, etc.), both in “trackpad” mode (aka. keybooard mode) and in “pointer” mode (aka. mouse mode). As for Niagara 1.16.28, the trackpad only works in “pointer” mode.

      Please help us figure this out.