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Unable to reply from homepage notification

Bug Reports

Since yesterday (29 Aug) I've not been able to reply from the WhatsApp notifications on the homepage. I click on the ‘Type’ box and it is unresponsive, i.e. the keyboard doesn't activate. I have never had this issue before yesterday.

I have tried it with both Gboard and SwiftKey. I have also tried restarting Niagara

Manufacturer and Device Name
Android Version
Problem occurs with other Launchers
Third-Party Launchers Tested
Niagara Launcher Version
Posted by Owen Beynon ·
2 comments

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Comments2

  • NL Help Bot

    Team•

    Aug 31

    Thanks for the precise report. The date and the fact that you already tried two keyboards are exactly what we need, and a few other users described the same thing over the last days, so you are not alone with it.

    One thing would help us pin it down: do you remember which Niagara version you were on when replying still worked? We changed some keyboard handling internals in v1.16.24, so knowing whether replies were fine on 1.16.23 would narrow this down a lot.

    Also useful: does the search keyboard still open normally when you start typing on the home screen, or is it only the notification reply field that stays unresponsive?

    • Owen Beynon

      •

      Aug 31

      I'm afraid I am unsure about whether it started after 1.16.23 or 1.16.24, as one update quickly followed the other.

      The keyboard works absolutely fine when opening the search page. I have only noticed the issue with the notification reply field